Recommended Citation
Delucchi, Michael
(2000).
Service With a Smile: Customer Sovereignty and the Commodification of Higher Education.
Bridgewater Review, 19(1), 19-22.
Available at: https://vc.bridgew.edu/br_rev/vol19/iss1/9
Delucchi, Michael
(2000).
Service With a Smile: Customer Sovereignty and the Commodification of Higher Education.
Bridgewater Review, 19(1), 19-22.
Available at: https://vc.bridgew.edu/br_rev/vol19/iss1/9