Document Type



The thesis aims to discuss how technology has changed the field of accounting. The research focuses on information from journal articles and research reports to discover the changes that technological advancements have brought to the accounting industry and profession. The customer Satisfaction Model is one of the researcher's theories in this thesis. The theoretical framework also consists of the Technology Acceptance Model as the other theory. The discussion emphasizes the technological advances in accounting and the shortcomings of technological advancements in accounting. Each type of business is affected differently by technology. Accounting, for example, must keep up with the rapid changes in technology, information, and software that are occurring right now. Due to technological advancements, accountants must keep their skills up-to-date to properly use new tools such as computers and accounting software such as Excel and QuickBooks. Today's accounting industry relies on technology to provide more efficient services to its clients. The first abacus was designed for use in business to assist people in keeping track of their math. Many people attempted to build machines that could help accountants with math problems in the past, even though it was not known as technology. It was only a matter of time before the calculator appeared. As accounting technology advanced, the accountant's job became more complex and time-consuming. It made no difference that the accountant was equipped with computers and calculators. The accountant was still required to record the company's transactions manually. Paper records, numbers, and handwritten statements demonstrate how financial data was previously found, measured, and communicated.


Accounting and Finance

Thesis Comittee

Joseph Edward Rizzo, Esq., Thesis Advisor
Dr. Caitlin Finning-Golden, Committee Member
Prof. Joseph D’Adamo, Committee Member